Fordham Law

Feerick Center Social Justice Clinic Releases Report on Improving Parent Feedback for New York City Child Welfare System

December 20, 2013

The Feerick Center for Social Justice Clinic released a report on improving parent feedback for the New York City Child Welfare System. The report is based on a Convening on Developing Parent Feedback Models for the New York City Child Welfare System that took place at the Skadden Arps law firm on March 1, 2013.
The Convening was the first time such a diverse group of experts came together with the Administration for Children’s Services (ACS) to plan and discuss the creation of a parent feedback mechanism that would elicit systematic, actionable, qualitative and quantitative data to be incorporated into ACS’s accountability measures.
“Brooklyn Defender Services is grateful to the Feerick Center for the opportunity to participate in the effort to help ACS to develop a parent feedback mechanism,” said Lauren Shapiro, Attorney-in-Charge of the BDS’s Brooklyn Family Defense Practice. “We have worked with thousands of parents over the last seven years; parents have a lot to say and we look forward to ACS’s incorporating their voices in improving the quality of services and designing programs that meet the needs of the communities they serve.”
The report highlights the goals and themes that emerged from the Convening, conveying the importance of creating a systemic parent feedback model in New York City and the steps necessary to develop one.
“The New York City Administration for Children’s Services seeks to find ways to incorporate feedback from parents who are involved in the child welfare system to improve practice and ensure that our services are achieving their desired outcomes,” said Commissioner Ronald E. Richter of the Administration for Children’s Services. “The Convening organized by the Feerick Center was an excellent first step in the process to develop such a feedback mechanism, and we are grateful for their work. We intend to work with all our stakeholders in moving forward with developing and implementing a process that best serves our families.”
The report was written by law students in the Feerick Center’s Social Justice Clinic, who were supervised by Professor Elizabeth B. Cooper of Fordham Law School, who serves as the Center’s Faculty Director; Gaylynn Burroughs, former Visiting Clinical Assistant Professor; and Mara Wishingrad, a 2013 graduate of Fordham Law School and a Fellow at the Center. 

View the report.